Nextlink is adjusting to the current circumstances that all of us are facing in this health event and have enacted extensive internal plans to mitigate risk throughout our organization and with our interactions with subscribers while also maintaining our focus and commitment to our subscribers as best as possible.

As we are substantially providing support services with staff working remotely at this time, we are operating with reductions in our normal efficiency in support of our customers.

We thank you in advance for your patience as it may take longer to connect with us or receive a response to your emails and online tickets. It has probably not been lost on anyone that with the current conditions that internet usage has skyrocketed across society. We are working diligently seven days a week and 24 hours a day to ensure the best possible experience. We are experiencing congestion in certain areas and have field crews working on towers at this time and through each night to upgrade equipment during this time of record internet usage.

We continue to stay extremely committed to providing the best possible quality of service and customer service experience. With everyone working from home, remote learning for students and an increase in the number of users in your households, you may not be able to perform remote learning or video conferencing for students and work-at-home situations on your current rate plan.

Keep in mind the more users in your house doing any one of these activities will diminish other users' capability to simultaneously do the same. Nextlink is an internet service provider using fixed wireless technology to deliver voice and data services to the under-served commercial, small business, residential, education, healthcare and public sector markets.

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We connect people to the world with the friendliest sales and support staff who are dedicated to the highest quality of Customer Care. They take pride in what they do, and it shows in the loyalty of our valued customers. Our internet packages offer speeds from 5MB to 10GB to fit the needs of any home or business.

Although we have only been with Nextlink for a short time, I have been extremely impressed with their customer service and technical assistance. Our recent migration to Nextlink allowed us to triple our bandwidth with little change in cost. The technicians that were dispatched to fix my internet box were absolutely amazing. Scott H and Travis P were just perfect. Their service, as well as customer service, has been nothing short of perfect!

internet outage map

At any point if I need assistance, they are quick to either provide support over the phone or in person if needed. I appreciate being able to speak to a person and get the quality of support that we need. Living in a rural area, sometimes we are limited in the options that we have for connectivity. Nextlink was able to not only provide us with bandwidth at a reasonable cost where our options are very limited, but also with a great support staff, knowledgeable technicians, and very quick response time in the service department.

Ayden Jensen and Josh Grant installed our internet today and they were great! Super personable, yet very professional. Thank you both! We are looking forward to finally having some good quality internet! We switched to them as our primary provider and as we were switching over our secondary provider went down again, and because we had Nextlink we did not miss a beat without internet. Bryson Byrd came out today to fix my POE box that went out this last lightning storm.

Bryson called before the appointment to verify that I would be here, and he was very prompt and professional!

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Nextlink and the Paschall Insurance Group met due to a crisis situation with our former internet provider. The Nextlink team stepped in and provided an immediate solution. Myself, my staff, and my clients were all very impressed. The man was so professional and personable.

internet outage map

He not only installed quickly and competently, he went the extra mile as far as installing and waterproofing the hookup on the roof. It was a pleasure to be able to have him as our installer. Way to go, Nextlink Prairie Valley ISD has been very pleased with the service and support provided by Nextlink and their team.Check Current Status. Last Updated a minute ago: Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States.

It also provides voice, data and video services to businesses. Can't look up my network info, maintenance or anything and they can't even put in a ticket to have it looked at later. Got told, sorry, can't do anything, check back in 4 hours. Man usually when my CoxHelp internet is bad it's just like a day but it's getting worse and worse over the last month, can't go 10 minutes without it dropping out.

CoxHelp complete outage now. Had no internet and now cable is gone too. There goes my night. Most reliable part of my service it seems is having no service at all.

Just do it straight on google. CoxHelp internet outage twice yesterday for several hours. The internet is our lifeline right now. We cannot keep having these issues. My internet speeds are garbage right now. How you guys wanted your customer to contact McAfee a vendor that you guys use vs you contact them and fix the issue for your customers.

CoxHelpplease help my mom. She has had to move during all of this and is having to go without cable or internet. All she needs is her wifi set up and she will be fine until this is over and get the rest set up.

She has a work order but can't get help. Please help. This site and our partners collect data and use cookies to understand how you use our site and to improve your experience. Learn More. Home Companies Cox Outage Map. Cox Outage Map.Last Updated 2 minutes ago: Spectrum is a telecommunications brand offered by Charter Communications, Inc.

It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable. Problems detected at Spectrum. Are you also affected? Leave a message in the comments.

You need to let people know what is going on. Do not ever GetSpectrum as a provider! They are terrible!!! Service sucks and no one can actually help you! I'm sure my connections will get bored with it but maybe they'll retweet and warn potential customers to stay away from you. Just fix it.

Your service is worthless!!! All we wanted to do was add cable service, that was the worst mistake ever. They have the worst service and most ridiculous tech service ever. Wondering if there is an outage in my area. Best believe GetSpectrum. Standingfast85 I have the same problem. It really sucked this morning when the storms came through.

Internet has been down for 6 hours. So bored. Hope these technicians are being safe though. GetSpectrum 35mbps upload is embarassing. The moment it becomes available I am switching to starlink and never coming back. Was having fun streaming yesterday till I realized I was rubber banding super hard. I have so much work to do and all our services are still down.

Just took a call from the Red Cross on my cell because I didn't realize our phone line is down, too! Use to have lots of problems with spectrum during the day and my mother got frustrated trying to watch her shows. We also have spectrum. You know GetSpectrum, maybe this isn't an opportune time for my internet to go down. I've complained about it before but nothing happens. GetSpectrum Here we are on another Sunday night without internet.

Forced to use my phone data for a connection. Run your service schedule at 3am, not midnight!! Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments. This site and our partners collect data and use cookies to understand how you use our site and to improve your experience.

Learn More.Enter another ZIP to see info from a different area. We can't find that ZIP Code. Try again. Support Internet. Find out now. Plus, get help for other common issues. Check it. Select the outage type: TVthen choose No Picture. Phonethen select No Service. Internetthen choose No Browse.

Press OK and follow the prompts. Show more. Restart or reboot your gateway or modem. Unplug the power cord from your gateway or modem. Using an internal battery backup?

Spectrum Outage Map

Be sure to remove the battery. Have DSL service? Unplug your phone cord from your modem or gateway, too. Wait 20 seconds and plug the power cord back in. If applicable, reinsert the battery and reconnect the phone cord. It may take up to 10 minutes for the gateway or modem to reboot. Did you get the help you needed?

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Yes No. We're so glad we could help. What worked? Anything we can improve? Submit Cancel. We're sorry that didn't solve your issue. What could we have done to help you better?Check Current Status. Last Updated a minute ago: BT British Telecom offers broadband internet, home phone and television service.

BT Mobile mostly serves professional clients. Imo you should start packaging any of that Huawei crap from China and start sending it back. Turns out my You View box is too old to support remote recordings via the BT app! Poor business and terrible customer service!! Pls help! Yesterday when your speed was throttled, my neighbour had 46Mbs from BT. Definitely time to leave. In a time when small businesses are closed and NOT using your services, you continue to charge them and advise the only thing to do is cancel at a chargeand then reconnect at an even BIGGER chargebe warned, there are other suppliers out there!!

Seems lots of people getting poor service and poor excuses right now. Charging people for a service they've promised but clearly don't have the infrastructure to provide. I am being cut of from my friends and family that I can only get in touch with via online services and my work! Told two different times for fix yesterday, still not sorted. Now told Wednesday. Ongoing since Thursday. Moving goalposts on SLA.

internet outage map

No good when you're self employed. Reliable broadband essential. Utterly useless. This site and our partners collect data and use cookies to understand how you use our site and to improve your experience. Learn More.

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Share them here. Useful comments include a description of the problem, city and postal code. Accept Reject. London, England. Croydon, England. Birmingham, England. Glasgow, Scotland. Golders Green, England. Southampton, England. Portsmouth, England. Bristol, England.If you believe your service has been impacted by weather related issues resulting in a power outage or are only experiencing issues with your Verizon services, please see below for more information on tips to resolve.

If you are looking to check the status of an existing repair request or are looking to update your request please visit verizon.

internet outage map

For your safety, do not touch or move the downed line as they can often be confused with phone or cable connections. You can call us at 1. Verizon 1. Whether you are looking to learn how to restore your service after a power outage or are experiencing issues with your Verizon services, view the steps below to get your services up and running.

Rebooting your router should help resolve a service issue in addition to help restore your service after an outage. Turning your router off and on solves most connection issues:. If rebooting your router didn't solve the issue, check your DSL hardware to determine if your router is connected to the internet.

Note: If you have Verizon HSI service, check to make sure you installed filters on all phone devices, including fax machines and answering machines, and make sure you do not have a filter between your phone jack and router. Fix connection issues. If your power is restored and you have already reset your device, but your services are still not working, use the below Guided Solutions Tool to help detect and fix issues.

Fix Service. Reset Now.

Figure 4

If resetting your ONT battery does not work, view additional tips below. Ensure connectivity to the Verizon Fios network by making sure your ONT power supply unit stays plugged in at all times. If the indicator light is off, electricity is not flowing from the outlet. For additional help check the ONT. Fix battery issues.

If the indicator light is on and you are experiencing other service related issues, use our Guided Solutions Tool to see if there are issues occurring with your equipment or service line. Fix equipment or service line issues. Note : Once commercial power is restored after an outage, your service should automatically be restored; however, sometimes, resetting your ONT may be necessary.

If after following these steps, you might be experiencing a service outage. Sign in to review if there is an outage impacting your services. If you are not assigned an outage ticket you can contact us for further assistance. You can use the following Guided Solution Tools to resolve specific issues with your service.

Sign in to manage service alerts within your Communication Preferences in My Verizon. If your phone service is delivered over our copper network, you must have a corded phone in order to make or receive phone calls, a backup power source is not required.

Cox Outage Map

Your Fiber-Optic service requires electric power to operate — during a power outage you will not be able to make or receive calls, including calls, without a backup power source. Depending on your equipment type, a battery backup option is available to you. This should enable the ONT to reboot and provide up to one hour of talk time.

After the unit has rebooted, the BBU will operate until the battery has been completely drained, after which you will not be able to make or receive phone calls. For the PowerReserve device, in the event you lose voice service and you need to make an emergency call, simply replace the 12 D-cell batteries in order to make or receive phone calls. When the battery in the Battery Backup Unit BBU needs to be replaced, the ONT will begin to beep or chirp — this is just a warning letting you know that the volt battery will soon lose its charge.

Once commercial power has been restored, the battery should recharge itself and the beeping should stop. If the beeping continues after the power has been restored, the battery may need to be replaced. Using the Battery Test strip included with your PowerReserve Device, remove and test each battery and replace any batteries that failed the test.

You are responsible for purchasing any replacement batteries, which may be purchased from a wide variety of retail stores.

Visit Verizon. Your PowerReserve device provides power for voice services for up to 20 hours.Don't take our word for it! Read some of our Customer Stories. This is a live broadcast of Internet statistics, as collected by Pingdom from users across the world. See how you can use Pingdom to monitor your website.

Website Performance and Availability Monitoring Pingdom. Product Pricing Resources Support Tools. Log in Sign up. Product uptime-small Created with Sketch. Alerting Effective alerting for when you need to be the first to know. Page speed monitoring Examine and optimize the load performance of your website. Transaction monitoring Help ensure your most vital site interactions function smoothly.

Server monitor The easier way to monitor servers and web applications. Resources api-small. Mobile apps. Brand assets. Pricing Support. Tools pagetest-small. Full Page Test Analyze your website load speed. Live Map See a live broadcast of the state of the internet. State Of The Internet. Change map settings Globe. Mercator Equirectangular Orthographic Conic Equidistant.

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